11.11.2009
clear-communicado

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Clear communicado

Did I mention already how in love I am with clear communication? I already wasn’t much of a ‘hide and seek’ woman, but I’m more in love with clarity and clear communication than I could ever be in love with a man. lol.

I’m not sure why people everywhere repeat and repeat the same mistake over and over. You ask an organisation, business or individual a question and I will guarantee you, that no matter how clear the message really is, you will not get an answer to it. There’s three reasons as far as I’m concerned:

1. They’re too stupid to read it properly and feel too embarrassed to ask you for more details on the question. It happens, ego is an ugly thing. Strength of character is often interpreted the chauvinist way. Strongmen (and women) never ask about such things.

2. Conscious Distrust: sometimes the receiver of a question goes to play a little game of hide and seek because they don’t trust the potential motives behind the question asked or simply do not want to give the info’s asked at that point in time. This is an accepted form of clear communication avoidance and is often applied in business. I might also add, that while distrust in communication is an accepted business tactic, even when consciously used, you often pay the price for that later on. Both the sender and the receiver. Even if the receiver of the ‘hidden’ answer is in a weaker position in the short run, when the truth comes out receiver will make sender pay in the next round or terminating whatever it is that was agreed.

3. Unconscious distrust: Adding to conscious distrust: many people who do this will not under any circumstance avoid or gain anything by applying it because they don’t even know why they’re unclear. It comes out of a general distrust they have of other people. I call it social phobia and caring too much what another person thinks of you. 95% of inefficiency, business failure and failed personal relationships come from unconscious distrust.

3. Another thing that frequently happens is that the receiver of a question thinks they’re answering the question but they are too busy with themselves and their world to realize the answer written out could be interpreted as offensive and dishonest. When that happens in business, it’s without exception always counterproductive. It does not matter if the person on the receiving end is ‘of lower rank’ or ‘off less significant importance’. This thing always creates difficulties in the long run. In my personal life I could never really get along with people that don’t have some common sense trying to put themselves in other people’s shoes. Everybody is inclined to make this oopsie once or twice, but I just wonder how one could do it 30 times in a day and why every single piece of communication I get to see or hear does not testify a clear intent of trying to understand other people. I don’t get that, I will never get that. The only conclusion I can make, is that I at least try harder than other people to do it right even though I might fail on the same thing.

And YES, at times I am extremely bothered by this knowledge and the principles I just explained.

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